If your business plans to expand its customer education initiatives, a Learning Management System (LMS) is the first option you will research but that is easier said than done. In 2025, there are more LMS options than there are 'quick questions' emails in a customer success manager’s inbox.
Some provide in-built course creation capabilities, while some need external tools.
Some even let you create engaging videos, but some don’t.
Some have a heavy focus on managing a customer community, while others don’t.
Some are more intuitive to use than others.
And the list goes on…
That’s exactly why we want to help you choose the best LMS that fits your needs and expectations.
| Category | SaaS LMS | On-premise LMS | Open-source LMS |
|---|---|---|---|
| Setup | Installation-free quick setup | Setup by installation | Cannot build without a dev team. |
| Maintenance | Maintained by the vendor through auto-updates | Install new updated versions | Self-maintained |
| Customization | Standard but a lot of options for customization | Cannot be highly customized without the vendor’s help | Fully customizable |
| Costs Involved | Flexible monthly and annual subscriptions | High upfront one-time payment | Free to build on, but needs dev resources |
| Best For | Companies that want a hassle-free, scalable solution | Companies who want the LMS in their local network | Companies with a high customization priority and huge dev team |
Content Authoring Screen recording & video editing | Product documentation | WYSIWYG Editor for documentation | API document editor |Uploading content
Course Authoring Structured Course Building | Multi-Format Courses | Certification Generator | Quiz and Assessment Builder | SCROM Compatibility
Analytics Learner-Level Engagement Metrics | Course-Level Engagement Metrics | Uploading content | Segment-Based Metrics | Reportor Generator
Additional Features White Labeling | Customisation Capabilities | Peer-to-Peer Learning | Single-Sign on Capability | API Integrations
You pay a fixed amount for a predetermined number of learner seats, regardless of learners' engagement with the LMS.
Example: If you purchase 100 seats at $2/seat/month, you'll pay $200/month whether you have 50 or 100 active users.
You only pay for users who actually use your LMS in a given month.
Example: If 200 out of your 1000 customers actively used the LMS this month, you only pay for those 200 active users.
Trainn is very user-friendly and is completely no code. I would say that if there is any company that has a B2B business and wants to offer self-service onboarding or client enablement, Trainn is the best product.
Sakshi Sharma , Lead - Learning and Knowledge Management
Likely to recommend
Quality of support
Ease of setup
Ease of use
The first step in choosing an LMS is to decide what features you want. If you have LMS content ready in SCORM format, you need an LMS that supports SCORM. If you don’t have LMS content ready, you need an LMS with content creation and course creation capabilities.
The next step in choosing an LMS is to select the option with your preferred pricing model.
The first step in choosing an LMS is to decide what features you want. If you have LMS content ready in SCORM format, you need an LMS that supports SCORM. If you don’t have LMS content ready, you need an LMS with content creation and course creation capabilities.
The next step in choosing an LMS is to select the option with your preferred pricing model.
Do customer training under one roof — create videos & guides, set up a Knowledge Base, launch an Academy.
Wilmington, Delaware 19801
